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Background & Basic Information

  • Who it Applies to
    It applies to individuals who are using our services, and will henceforth be referred to as “you”. By using our services, you acknowledge and consent to the manner in which we collect, store, use and disclose your personal data as described in this policy.
  • Updates & Reviews
    We regularly review and update our Privacy Policy, so please check back frequently to see our current statement. It is important that the personal data we hold about you is accurate and up to date.
  • Third Party Services
    The platform may provide links to third-party websites, plug-ins, services, and applications. When you click on them, some of these third-party services may collect or share data about you. We are not responsible for the privacy statements of these third parties. When you leave the platform, please read the privacy policies of these third-party service providers.

Collecting Personal Data

What Personal Data is collected?

We collect your personal data to serve you better. This includes, but is not limited to:

  • Personal contact information - address, email address, contact number, location
  • Identity - user name, gender, name, photographs
  • Technical data - IP address, browser type, ISP, OS, access time, page views, clicks, location data, and miscellaneous
  • Transaction data - details of services you avail, UPI addresses, and credit or debit card details as provided by servers
  • Usage data - how you use the platform, your clicks, interests, time, activity
  • Marketing & communication data - collect information such as your address, email address, information posted in service requests, offers, wants, feedback and pictures; your communication preferences; and your responses to user surveys and polls. We also collect chat and call records when you communicate with service professionals through the platform.
Note: If we need personal information, and you refuse to provide it, we might fail to provide the service to you.

How is it collected?

  • Direct Interactions - create an account/profile, use our services, enter promotion, polls, online surveys, request or subscribe to marketing communications, and more
  • Automated technologies that collect technical data whenever you visit the site.
  • Third party or publicly available information from analytics companies, public sources, and affiliates.

Personal Data Usage

We only use personal data as we’re permitted by law to do the following:

  • To provide services
  • To verify your identity
  • To personalize experiences
  • To improve functionality of our services
  • To improve customer service
  • To track transactions
  • To send periodic notifications
  • To assist you better
  • To market and advertise services
  • To comply with laws
  • To protect, troubleshoot our business
  • To improve business processes
  • To enforce terms
  • To respond to court orders

i. You acknowledge and agree that when you use the Services and create an account with us, we may contact you via email, phone, or otherwise. This is so that we can provide the Services to you and ensure that you are aware of all the features of the Services.

ii. You agree and acknowledge that any and all information pertaining to you, including but not limited to personal correspondence such as emails, instructions from you, etc. may be collected, compiled, anonymized and shared by us in order to render our Services to you. This may include but not be limited to service professionals who provide or seek to provide you with Professional Services, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers and auditors.

iii. You agree and acknowledge that we may disclose your personal information if required to by law or any court, government agency or authority. Such actions are taken in good faith, as we believe that it is reasonably necessary for enforcing this policy or the terms and conditions of your use of the site.

Cookie Usage

i. We use cookies to recognize your browser and capture and remember certain information to help personalize your future visits. For example, we may use cookies to keep track of advertisements, compile aggregate data about site traffic and interactions, and save user preferences.

ii. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers have access to only the information collected on our behalf and are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

iii. We do not control the use of cookies by third parties on their websites.

Personal Data Disclosure

i. We can share your data with third parties as mentioned in Section 4. They include service providers, internal third parties and external third parties. Certain companies that provide services for us or on our behalf have access to information about you, like your email address and phone number. These companies include our affiliates, service providers that provide services for us or on our behalf, partners that help us market our products, companies that process payments and handle our transactions, analytics providers who give us web analytics reports to improve the Platform and advertisers.

ii. Third parties are obliged to use your data in accordance with the law of the land. We don’t permit them to allow it for their own purposes.

Your Rights & Duties

  • Please provide us accurate information about yourself, in accordance with legal requirements
  • You’ve the option to opt out of marketing and promotional communication. It can take a period of 14 days to bring it into effect.

Personal Data Transfers

In order to provide its services, this site may transfer personal data to and store such information on servers located in the United States or other countries. By submitting information through this site, you agree to such transfers. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

Data Security

Our Platform uses security measures to protect your personal data from unauthorized access and disclosure. We follow industry standards for safeguarding password-protected systems, and you are responsible for keeping your password confidential. If you have reason to believe that your password has been compromised, you should immediately notify us so that we can make appropriate arrangements for a new password.

Data Retention

You agree and acknowledge that we will retain your data for as long as needed to fulfill our stated purposes, and for a reasonable period after the termination of your account or access to the Services. This is necessary to comply with our legal rights and obligations. In certain circumstances, we may aggregate your personal data for research.

Business Transitions

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, you will be notified that your data will be transferred.

User Generated Content

We invite you to share user-generated content on the Platform, including comments, feedback, pictures, and videos. Any such content you post will be available to all visitors to our Platform and may become public. We cannot prevent such information from being used in ways that are contrary to this Policy, applicable laws, or your personal privacy. Further, you agree to comply with all applicable laws in posting content on our Platform. You understand and acknowledge that you will be solely responsible for any information submitted by you that violates applicable laws.

Policy Updates

We may occasionally update this Policy. If we make changes to this Policy, we will post, share, email or otherwise provide you with the updated version of this Privacy Policy. We encourage you to periodically review this Policy for the latest information on our privacy practices.